Factory Trained Professionals
Our factory-trained professionals understand the need to fix your problem quickly. We have technicians available across all of California, whether it is a field-based technician in a more remote area, a field service technician dispatched from one of our 7 locations or our shop technicians, we are here for you.
In-Field Service
Field Service is about convenience for our customer and response time for emergency service. At VCES Field Service dispatch, we work hard to provide our customers with both convenience and quick-service response. We operate a fleet of fully tooled service trucks, computer diagnostic equipment, equipped with GPS, so that we can dispatch a factory-trained technician quickly to meet the urgency of your need. All of our Field Service Professionals have 24-hour remote access to our information systems to quickly diagnose and secure the repair parts as required.
We understand the importance of getting a part or fixing a problem on a unit as fast as possible. That’s why we offer after-hours support at all our locations.
In-Shop Service
We employ qualified and experienced technicians who are factory-trained to service your equipment when required. Our shops and technicians are outfitted with the latest in computer technology and factory tooling to quickly diagnose your machine and make recommendations to maintain your equipment at peak performance.